FAQ

You can schedule your first appointment by calling our office during business hours or by using the online appointment request form on our website. Our staff will call you to confirm your date and time.

We offer same‑day and next‑day appointments for urgent concerns and strive to see new patients within 1–2 weeks for routine neurological issues. Availability depends on your symptoms and provider schedules.

Please bring your photo ID, insurance card, a list of current medications, relevant medical records (such as prior MRI or EEG reports), and a written list of your questions.

The neurologist will review your medical history, symptoms, and medications, then perform a focused neurological exam (checking strength, coordination, sensation, and reflexes). They may order tests or refer you for imaging or other studies.

New patient visits typically last 45–60 minutes to allow time for a thorough history, exam, and discussion of your treatment plan.

Some conditions can be diagnosed at the first visit, but others may require additional testing (MRI, EEG, blood tests, etc.). We will explain what is known and what further steps are needed.

We accept most major insurance plans, including Medicare and many private insurers. Please contact our office or check our website’s “Insurance” page to confirm coverage details.

We offer self‑pay options and can discuss payment plans or financial assistance programs with you. Please speak with our billing staff before your visit.

Your bill may reflect your co‑pay, deductible, or coinsurance responsibility. If you have questions, our billing department can explain charges and help you verify what your insurance has covered.

Yes, we offer secure video visits for many follow‑up appointments and certain new‑patient evaluations, depending on your symptoms and medical history.

You’ll need a smartphone, tablet, or computer with a front‑facing camera and microphone, a stable internet connection, and our patient portal app or a web browser link we send you.

For many conditions, telehealth allows us to monitor your symptoms, adjust medications, and review tests. However, new or complex neurological issues may still require an in‑person exam and testing.

An EEG (electroencephalogram) records the electrical activity of your brain. It is often used to evaluate seizures, epilepsy, and spells of altered awareness.

EMG (electromyography) and NCS (nerve conduction study) measure the health of your muscles and nerves. They help diagnose conditions such as carpal tunnel syndrome, peripheral neuropathy, or nerve‑root problems.

No. MRI (magnetic resonance imaging) uses magnetic fields and radio waves, not X‑rays. It is safe for most patients, though we ask about metal implants or pacemakers before the scan.

We provide medical management, preventive therapies, injections (such as Botox for migraines or spasticity), coordination with physical or occupational therapy, and referrals to surgery or specialized centers when needed.

Our neurologists do not perform brain or spine surgeries. If surgery is recommended, we coordinate with neurosurgeons or other specialists and remain involved in your overall care.

Follow‑up frequency depends on your condition, some patients need monthly visits initially, while others may return every 3–6 months once stable. Your neurologist will outline a schedule tailored to you.

Seek emergency care immediately if you experience sudden weakness or numbness, difficulty speaking or understanding speech, severe headache with confusion or fever, loss of consciousness, or a seizure for the first time.

Keep the person safe, turn them gently onto their side, do not put anything in their mouth, and time the seizure. Call 911 if the seizure lasts more than 5 minutes, they have breathing difficulty, or they are injured.

Our office phone is answered during normal business hours. For urgent neurological issues after hours, call 911 or go to the nearest emergency department and notify our office as soon as possible afterward.

Neurologists evaluate and manage conditions such as headaches and migraines, epilepsy and seizures, stroke and stroke risk, Parkinson’s disease, multiple sclerosis, neuropathy, back and neck pain, and movement disorders.

Consider a neurologist if you have persistent or worsening headaches, dizziness, numbness or weakness, seizures, memory problems, tremors, or unexplained balance changes that your primary doctor wants you to have specialized assessment for.

We evaluate nerve‑related pain (such as neuropathy, radiculopathy, or neuralgia) and can recommend medications, injections, physical therapy, or other interventions to improve comfort and function. If your pain condition requires narcotic medication or interventional procedures you should see pain management specialist.

Yes. Routine refills can be requested through our patient portal or by calling during business hours. Please allow 3 business days for processing.

All medications can have side effects. Your neurologist will review likely side effects and signs that require immediate attention (such as rash, severe drowsiness, or difficulty breathing).

Never stop or change neurological medications without speaking to your doctor. Abrupt changes can worsen symptoms or trigger seizures or withdrawal side effects.

Get a good night’s sleep, wear comfortable clothing, and bring a list of all medications with dosages. If you use mobility aids (walker, cane), bring them to your appointment.

Most neurologic tests (EEG, EMG, MRI) do not require fasting, but some MRI exams may ask that you avoid eating for a few hours. We will send specific preparation instructions for each test.

Inform us of any metal implants, pacemakers, pregnancy status, or severe claustrophobia. The MRI facility will ask you to complete a questionnaire that determines if you have any metal or device preventing you from doing MRI. Remove jewelry and avoid wearing clothing with metal zippers or snaps. Follow any instructions about medications or contrast.

We ask for at least 24–48 hours’ notice if you need to cancel or reschedule. Missed appointments or late cancellations may be subject to a fee.

Some insurance plans (managed care and HMO plans) require a referral and /or authorization from your primary care physician. Please check with your insurance or contact our office so we can verify what is needed before your visit.

Yes. We encourage a family members or caregiver to accompany you, especially if you have memory issues, mobility problems, or if you want support during discussions about complex diagnoses.

Yes. All patient information is protected under HIPAA and privacy laws. We only share information with providers involved in your care or with your written authorization.

You can access your medical record at any time free of charge through our secure patient portal. If you request a printed copy of your records, we require a one week notice and will be a small processing fee depending on the volume of records requested.

Yes. You can ask your previous provider to send your records to our office, or you can provide them at your appointment. We also accept electronic record transfers from many hospitals and clinics. You can download and print the record request form from our website to complete and send to your previous neurologist requesting records be sent to us.

Our office is typically open Monday–Friday from 8:00 AM to 5:00 PM. Hours may vary by location. Please see our “Contact” page or call for the most up‑to‑date schedule.

You can send a secure message through our patient portal, call our office during business hours, or email our general contact address for non‑urgent questions. For urgent issues, please call 911 or go to the ER.